Four conditions for changing mindsets

In an article in the McKinsey Quarterly, Emily Lawson and Colin Price identify four conditions for changing the mindsets of employees:

  1. employees see the point of the change and agree with it;
  2. the surrounding structures are in tune with the new behaviour;
  3. employees have the skills required to cope with the change;
  4. employees want to see people they respect acting as role models and promote the change.

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