As I’m currently involved in organizing online training sessions, I see some trainers overwhelmed by having important company figures as session participants. Sessions end sooner because the participant wants, some join the session or leave whenever they feel like doing so and hardly one or two completes the feedback form at the end of the training. Two minutes is simply too much to give back to the person that spent 3-5 hours to enhance your skills.

Here’s a piece of advice: It’s worth remembering it is the trainer that owns the session and its outcomes. Even though the virtual classroom might benefit from the attendance of some high-profile participants, it is the trainer that should provide leadership during the session. From the beginning, when everyone shares agreement on common rules, to the closing of the session.

What other good advice came out of your experience?